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od Jerome Wilson dne Říj. 11, 2011 ·

Thanks again Georg, Redirect is just what I was looking for too. With both of these add-ons I'm good to go with Zendesk and Thunderbird.

Ohodnoceno 5 z 5 hvězdiček

od Jerome Wilson dne Říj. 11, 2011 ·

This is great, thanks Georg :) Any chance you could add a button to convert an email into a support ticket? At the moment I forward them to my support address but then I have to remember to change the Requester.

od Georg M. Sorst (Vývojář) v Říj. 11, 2011 ·

Jerome, thanks a lot!

I use Mail Redirect to forward mails to Zendesk. It leaves the header intact so you don't have to change the requester. Have a look: https://addons.mozilla.org/de/thunderbird/addon/mail-redirect/