Rated 5 out of 5 stars

by Rich on Dec. 9, 2011 ·

SmartTemplate 4 is just what I was looking for. I have been using it for some time now and it has been working very well. However, recently (maybe due to a thunderbird update, but I'm not sure), I starting having trouble where if I try to reply to an email that has attachments, my reply template is NOT used, and thunderbird hangs until I kill it with task manager.

I looked for a support to ask for help, but the link to the support site did not have any place to report bugs or problems. I am hoping someone here can offer some help.

Thanks.

This review is for a previous version of the add-on (0.7.8). 

by Firefox user e93ae3 (Developer) on Dec. 9, 2011 ·

I added a support email address, thanks for pointing that out! One way to determine if ST4 is causing a problem is to disable it and restart Thunderbird.